Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Big Joe Lift Trucks Inc. website (the “site”). Please read them carefully. By accessing or using the site, you agree to these Terms. If you do not agree, please do not use the site.

1. Acceptance of these Terms

Your use of the site constitutes your acceptance of these Terms and of our Privacy Policy, which is incorporated by reference. When you submit a form on the site, a separate notice next to the submit button describes your agreement to be contacted about your request and to the Privacy Policy. That form-side consent governs contact permissions for the request you submit and is not replaced or expanded by these Terms.

2. Who we are and eligibility

The site is operated by Big Joe Lift Trucks Inc., a material-handling equipment dealer located in Carson, CA. It is intended for business users evaluating equipment, service, parts, rentals, racking, training, and financing introductions. By using the site, you represent that you are able to form a binding agreement and that you will use the site only for lawful, legitimate business purposes.

3. Acceptable use

You agree not to:

• Use the site in any way that violates applicable law or regulation, or that infringes the rights of others.
• Submit false, misleading, or another person's information, or impersonate any person or entity.
• Attempt to gain unauthorized access to, interfere with, or disrupt the site, its security, or its underlying systems.
• Scrape, harvest, or collect information from the site by automated means, or use it to build a competing dataset or service, except as permitted by our robots directives.
• Introduce malware or otherwise attempt to damage, overburden, or impair the site.
• Reverse engineer or copy the site's software, design, or content except as allowed by law.

4. Intellectual property

The site and its content — including text, layout, graphics, logos, images, and software — are owned by Big Joe Lift Trucks Inc. or its licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive license to view and use the site for your own internal, non-commercial evaluation and legitimate business purposes. All other rights are reserved. Product names and brand marks, including Big Joe, Noblelift, and MiMA, are the property of their respective owners and are used for identification only.

5. Product information, quotes, and pricing

Equipment descriptions, specifications, availability, and lead times on the site are provided for general information and may change without notice. The site does not display binding prices, and nothing on it is an offer to sell at a stated price. A quote becomes effective only when we provide it to you in writing, and it is subject to its own terms, confirmation of specifications, and availability.

6. Leads, contact, and TCPA

When you submit a form, we use the information you provide to respond to your inquiry, including by phone or email, and to route it to the appropriate team member, as described in our Privacy Policy. Any consent to be contacted is captured at the point of the form, in the notice presented next to the submit button, not through these Terms.

Marketing calls or text messages made with an autodialer or prerecorded or artificial voice require prior express written consent under the Telephone Consumer Protection Act (TCPA). Where such consent is requested, it is presented separately and adjacent to the relevant form, is not a condition of requesting a quote or purchasing equipment, and can be revoked at any time in any reasonable manner (for example, by replying STOP to a text). These Terms document that relationship and cross-reference the form and Privacy Policy; they do not substitute for, and are not, that consent.

7. Third-party links and services

The site may link to third-party websites and services, such as manufacturer sites, finance partners, maps, and review platforms. We do not control and are not responsible for their content, products, or privacy practices. Your use of a third-party site is governed by that site's own terms and policies.

8. Disclaimer of warranties

The site is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, secure, or free of harmful components, or that the information on it is complete, accurate, or current. This disclaimer concerns the website itself; any warranty for equipment or services you purchase is set out in the applicable manufacturer or sale documentation, not here.

9. Limitation of liability

To the fullest extent permitted by law, Big Joe Lift Trucks Inc. and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of, or inability to use, the site, whether based on warranty, contract, tort, or any other legal theory, even if advised of the possibility of such damages. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

10. Governing law and venue

These Terms and any dispute arising out of or relating to them or to the site are governed by the laws of the State of California, without regard to its conflict-of-laws rules. You agree that the state and federal courts located in California will have jurisdiction and venue over any such dispute, subject to any mandatory consumer-protection rights that apply to you.

11. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date above will change when we do, and material changes will be posted on this page. Your continued use of the site after an update means you accept the revised Terms.

12. Accessibility

We are committed to digital accessibility. If you have trouble using the site, see our Accessibility Statement for how to reach us and report a barrier.

13. Contact